How long does it take from start to finish?

Depending on the size, it generally takes 3 to 4 weeks from deposit to completed job.
All fitting points and posts are manufactured and installed first, then measured from point to point and custom made in our sail loft.

What materials do you use?

At Sailworx and Shade we can source many different materials as required.
We mainly use Z16 from Rainbow Shade or Ab Shade which has a 10 year manufacturer’s warranty.
We also use DRI-Z waterproof shade cloth which has a 5 year manufacturer’s warranty.
Mehler PVC Vinyl Waterproof have a 5 year manufacturer’s warranty.

What warranties are in place?

We give a 12 month warranty on our workmanship and the material manufacturer has a 10 year warranty on the shade cloth.

Does Sailworx and Shade have a QBCC Licence?

Yes.  We hold a QBCC structural metal fabrication and erection Licence No: 708488.

Does the material fade?

The material we use is fade resistant and mould resistant for the expected lifespan of the material (depending on environment and conditions ).
Everything fades slowly over time if it is exposed to UV rays, wind and rain.

Is there a price difference between waterproof and shade cloth?

Yes.  Waterproof can be considerably more expensive than regular shade cloth.

When should I take my shade sails down?

We recommend that you take down your shade sails in ‘high winds’ and when severe storm warnings are issued.
We do not define ‘high winds’ as it depends a lot on the age and the area of the shade sails.

Can shade sails be repaired?

Yes.  We can wash, restitch and repair shade sails.

Are shade sails waterproof?

Shadecloth shade sails are not waterproof, however, we can offer alternative materials such as DRI-Z waterproof shade cloth and PVC vinyl waterproof that will make your shade sails waterproof.
Waterproof requires engineering and council approval.  This is an extra cost.

Do you have Public Liability Insurance?

Yes.  We are fully insured, a certificate of currency can be issued on request.
We hold a $20,000,000 Public Liability Insurance.

What are posts made from and how are they installed?

Each job requires different size posts and footings.
All posts are Duragal or galvanised and powder coated in the colour of your choice.
A typical post for a 40-square metre shade sail is 100x100x4mm with concrete footings of 300x1000mm.
Flange base posts are bolted to an existing concrete slab with a 300mm square base plate.