FAQ's

Depending on the size, it generally takes 3 to 4 weeks from deposit to completed job.
All fitting points and posts are manufactured and installed first, then measured from point to point and custom made in our sail loft.

At Sailworx and Shade we can source many different materials as required.
We mainly use Z16 from Rainbow Shade or Ab Shade which has a 10 year manufacturer’s warranty.
We also use DRI-Z waterproof shade cloth which has a 5 year manufacturer’s warranty.
Mehler PVC Vinyl Waterproof have a 5 year manufacturer’s warranty.

We give a 12 month warranty on our workmanship and the material manufacturer has a 10 year warranty on the shade cloth.

Yes.  We hold a QBCC structural metal fabrication and erection Licence No: 708488.

The material we use is fade resistant and mould resistant for the expected lifespan of the material (depending on environment and conditions ).
Everything fades slowly over time if it is exposed to UV rays, wind and rain.

Yes.  Waterproof can be considerably more expensive than regular shade cloth.

We recommend that you take down your shade sails in ‘high winds’ and when severe storm warnings are issued.
We do not define ‘high winds’ as it depends a lot on the age and the area of the shade sails.

Yes.  We can wash, restitch and repair shade sails.

Shadecloth shade sails are not waterproof, however, we can offer alternative materials such as DRI-Z waterproof shade cloth and PVC vinyl waterproof that will make your shade sails waterproof.
Waterproof requires engineering and council approval.  This is an extra cost.

Yes.  We are fully insured, a certificate of currency can be issued on request.
We hold a $20,000,000 Public Liability Insurance.

Each job requires different size posts and footings.
All posts are Duragal or galvanised and powder coated in the colour of your choice.
A typical post for a 40-square metre shade sail is 100x100x4mm with concrete footings of 300x1000mm.
Flange base posts are bolted to an existing concrete slab with a 300mm square base plate.